Marketing experts have been heralding the reign of digital communications for years, but few are aware of the importance of Hispanics in this digital era. Through my research dating back to 2000 when I conducted the study “The Digital World of the US Hispanic” and now as a professor at Florida State University, I have discovered powerful insights regarding Hispanics and technology in our research program “The Multicultural Marketing Equation.”
Hispanics/Latinos, Asians, and African Americans will soon be half of the US population. These cultural groups tend to preserve key elements of their ancestral cultures. Communicating and marketing in culture to these important groups requires cultural understanding. Cultural diversity and multiculturalism are important trends in the United States and around the world. This blog is about cultural diversity and multiculturalism.
Wednesday, December 3, 2008
Hispanic Marketing - What’s Next?
Having spent over 30 years in Hispanic marketing, I have been fortunate to see the evolution of this fascinating market. I founded one of the first multicultural market research companies, Hispanic and Asian Marketing Communication Research, and experienced first hand the explosive growth of a market and an industry. Now, as the Founder and Director of Florida State University’s Center for Hispanic Marketing Communication, I am training the next generation of Hispanic marketing leaders and I am continually asking, “What’s next”?
Marketing experts have been heralding the reign of digital communications for years, but few are aware of the importance of Hispanics in this digital era. Through my research dating back to 2000 when I conducted the study “The Digital World of the US Hispanic” and now as a professor at Florida State University, I have discovered powerful insights regarding Hispanics and technology in our research program “The Multicultural Marketing Equation.”
Marketing experts have been heralding the reign of digital communications for years, but few are aware of the importance of Hispanics in this digital era. Through my research dating back to 2000 when I conducted the study “The Digital World of the US Hispanic” and now as a professor at Florida State University, I have discovered powerful insights regarding Hispanics and technology in our research program “The Multicultural Marketing Equation.”
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What multicultural marketers tend to forget is that if people are not treated with sensitivity to their culture when they come into a store or office they still won't buy. Lack of cultural competence on the part of front line staff is what sabotages many multicultural marketing campaigns.
For more information, check out the book, "Cross-Cultural Selling for Dummies".
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